8k88's Privacy Policy —
Your Data, Our Responsibility
This policy clearly explains how your personal information is collected, used, and kept secure.
1. Introduction & Scope
This privacy policy applies to all users of the 8k88 platform.
8k88 is a trusted online casino and betting platform in Bangladesh. By using our website, you are considered to have accepted the terms of this privacy policy. We place the highest priority on protecting the personal information of our users.
This policy sets out how we collect, store, process, and where necessary share your personal information with third parties. It also clearly outlines your rights and our responsibilities. You are encouraged to read this privacy policy carefully before using our platform.
8k88 reserves the right to update this privacy policy. Any changes will be reflected on this page and, where applicable, users will be notified by email.
2. What Information We Collect
When you register with 8k88 or use our services, the following types of information may be collected.
Identity Information
Information required to create and manage your account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (if identity verification is required)
Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
- Wallet balance information
Usage Information
Information collected automatically while using the platform:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Game play history and statistics
- Login time and location
Communication Information
Information received through your communications with us:
- Live chat conversation records
- Messages and complaints sent by email
- Support ticket details
- Feedback and reviews
3. Purpose of Using Your Information
Your information is used only for specific and legitimate purposes.
8k88 may use your information for the following purposes:
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To verify age (to confirm 21+)
- To provide customer support
- To ensure platform security
- To prevent fraud and abuse
- To fulfill legal obligations
- To improve service quality
- To send relevant bonuses and offers (subject to consent)
- To enforce responsible gaming policies
We never sell your information to third parties for commercial purposes.
4. Sharing Information with Third Parties
We may share information in limited and legitimate circumstances.
8k88 does not generally share your personal information with third parties. However, information may be shared in the following specific situations:
Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, or bank transfer services to complete your transactions. These third parties operate under their own privacy policies.
Game Providers
Our game providers, including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming, may receive limited technical information in order to deliver game services. They do not receive personally identifiable information.
Legal Obligations
We may be required to disclose information as part of a court order, government directive, or legal process. In such cases, we will comply with the law and will make every effort to notify you to the extent possible.
Security & Fraud Prevention
Information may be shared with security partners to prevent platform abuse, money laundering, or fraudulent activity.
5. Cookies & Tracking Technologies
We use cookies to improve your browsing experience.
8k88 uses cookies and similar technologies to operate the website effectively and to improve the user experience. Cookies are small text files stored in your browser.
Essential Cookies
Essential for the site to function correctly. Used to maintain login sessions, manage security tokens, and similar purposes.
Analytics Cookies
Collect site usage statistics to help us improve our services. No personal identity is revealed.
Preference Cookies
Used to remember your language preferences, settings, and customizations.
Security Cookies
Prevent fraud and unauthorized access. Help ensure account security.
You can disable cookies from your browser settings. However, this may limit some functionality of the site.
6. Data Security Measures
We protect your information using industry-standard security technologies.
8k88 adopts high-standard security measures in line with industry practice to protect your information. Our key security steps are described below:
SSL Encryption
All data transfers are encrypted with SSL technology
Firewall Protection
A strong firewall blocks unauthorized access
Monitoring System
Suspicious activity is detected automatically
Secure Storage
Data is stored securely on encrypted servers
While we strive to ensure the highest level of security, it is not possible to guarantee complete security over the internet. You are therefore advised to keep your password confidential and avoid logging in from unfamiliar devices.
7. Data Retention Period
How long your information is retained depends on the type of information and legal requirements.
8k88 retains your information for as long as is necessary to provide services or to fulfill legal obligations.
- Account information: For as long as the account is active and for the applicable legal period after it is closed.
- Financial transaction records: For the period required by legal and regulatory requirements.
- Support communications: For a limited period for dispute resolution and quality control.
- Usage logs: For a limited period for security purposes.
- Marketing preferences: Until you withdraw your consent.
Even after an account is closed, some information may be retained for a specified period for legal reasons. This information will not be used for any active service.
8. Your Rights Regarding Your Information
As a user of 8k88, you have the following rights over your own information.
Right to Access
You have the right to know what information we hold about you.
Right to Rectification
You can request that incorrect or incomplete information about you be corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
Right to Restrict Processing
You can request that the use of your information be restricted for specific purposes.
Right to Withdraw Consent
You can withdraw consent given for marketing communications at any time.
Right to Data Portability
You can request to receive your information in a structured format.
To exercise these rights, contact us at: [email protected] — our team provides support in both Bengali and English.
9. Protection of Minors
8k88 strictly prohibits participation by minors.
8k88 is intended only for individuals aged 21 or older. We do not knowingly collect or process the personal information of any minor.
Age is verified at the time of account registration. If we become aware that a person under the age of 21 is using our platform, we will immediately close that account and delete the information collected.
For ages 21+ only. Parents should monitor their children's online activities.
10. Policy Changes & Contact
If this policy changes, we will inform you in a timely manner.
8k88 reserves the right to change, amend, or update this privacy policy at any time. For significant changes, we will:
- Update this page and change the date of revision
- Send a notification to the registered email where applicable
- Request consent to the new terms at the time of login
Continued use of the platform after the updated policy is published will be considered as your agreement to the new terms.
Communication Information
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
- [email protected]
- 24/7 Live Chat — available in both Bengali and English
Need more information?
Our support team is always ready to help with any questions about your privacy. You can find more details on our FAQ page.